Ask your Automatic Content Vendor these hard questions.

7 Hard but Very Telling Questions for Your Automatic Content Recognition Vendor (ACR) 

Consider These Issues to Avoid Costly Mistakes 

Whether you are focusing on copyright compliance or licensing content for UGC, the choice of an automatic content recognition vendor may seem ancillary to your platform; the reality is that it is a crucial decision for your business. Choosing the wrong vendor can be costly and limit your ability to grow, significantly degrade your user experience, expose your service to large volumes of takedown notices, or worse.   

Finding the right ACR vendor that will help you meet your compliance and licensing needs involves quite a bit of research. You may have spoken with colleagues, combed through several vendor’s websites, and possibly met with the sales representatives. Before you sign on the dotted line, there are a few key and often over-looked questions that will drive your decision. 

1. Does the ACR vendor have a customer list? Are they the vendor of choice for the top platforms in the world?   

Audible Magic’s customer list is a who’s who of the UGC sites both in social media and music distributionincluding such services as Facebook, Instagram, Twitch, Vimeo, CD Baby, SoundCloud, The Orchard and Dailymotion, and many, many others.   

Rightsholders recognize this and work with us to manage the appropriate use of their content. The list of rightsholders who proactively register with Audible Magic consists of over 140,000 music labels and over 1000 video suppliers across the globe. Our registry includes content from industry leaders such as Universal Music Group, Sony Music Entertainment, Sony Pictures, CBS/Showtime, Disney, NBC Universal, Warner Music Group, FOX, RTL Group, Grupo, and Canal+. 

2. How does your vendor mainly acquire their customers? 

Audible Magic is proud and humbled that we have built a business on unsolicited references from rightsholders and platforms. We continue to earn this praise through continued technical innovation and proven performance over many years. 

3. Are you interested in a transactional relationship, or are you looking for a trusted advisor that is experienced and understands the latest regulatory changes?  

At Audible Magic, we bring 20 years of experience with all types of business models. We have long-term relationships with key players in the industry and understand the challenges of compliance and licensing. We have top players on our team from the industry with extensive knowledge of rights management as well as an understanding of automatic content identification. With each identification, we understand that we are helping you make decisions that will impact your business. 

Although you may think you are only buying a transactional service with Audible Magic, you are gaining access to a team with in-depth industry knowledge that can guide you through issues such as the recent changes in the EU Copyright Directive (aka, Article 17). 

4. Will you have access to a support team or a bot? 

Audible Magic has an experienced team of customer support analysts here to support you via phone or email 24/7 if needed.   

5. Do you want a vendor that has been working to build a trusted bridge between platforms and rightsholders, or do you want a vendor that has been servicing only rightsholders? 

Audible Magic has been building a trusted bridge between the rightsholders and the platforms by providing services that bring clarity to the use of audio and video. Other vendors come from a very combative history in the industry. As a platform, what kind of vendor do you want to hire? At Audible Magic, you are our customer, and because of our position in the industry, we provide a balanced bridge between rightsholders and UGC services. 

6. Does the solution sound too general-purpose or feel too slick? It probably is. 

We deal with many types of platforms with different business models and have found that a one-size-fits-all solution, well, doesn’t get the job done. We work with our customers to provide the best result for their specific needs, resulting in extremely high accuracy rates and at extremely high volumes (hundreds of millions of transactions per day).   

The ability to providhighly accurate identifications allows your business to grow without human intervention, constantly reviewing misidentified files. You’ll want a service that minimizes the impact on user experience.  Imagine telling a user that the file he just uploaded includes unauthorized copyrighted material, and it actually doesn’t. That happens with solutions with other vendors and is extremely rare with Audible Magic’s technology. 

When it comes to licensing, some customers need to administer directly licensed deals, while others need sub-licenses.  Your ACR vendor should be flexible enough to meet your needs for compliance, licensing, and reporting. 

7. New is not necessarily better. Do you want to entrust the future of your business to unproven technology or business acumen? 

Audible Magic has assembled an innovative and experienced team that has kept pace with the latest developments in the industry, whether it is short clip length or creating a solution to identify coversOur ever-growing list of patents (51 and counting) shows we mean business when it comes to innovation. Twenty years doesn’t mean staid. It means we have successfully, over the last two decades, met the challenges our customers continuously bring us. 

 


Twitch is Working on a Way to Delete all Clips More Easily

Over the last week, numerous Twitch streamers have been hit with DMCA takedown notices for copyrighted music, with some being targeted for years-old clips. In response, Twitch said it is creating the ability for streamers to delete all of their clips more easily as a way to avoid getting a copyright strike. The platform also said it will use Audible Magic a long time provider of automatic content recognition (ACR) services to Twitch to scan existing clips with copyrighted music and delete those without penalizing the streamer.

Read more here.


Latest Industry Gigs: Audible Magic, BMG, Sony Music UK, LiveXLive, UMG and More

Audible Magic announced that it has hired David King as strategic advisor, J. Gibson as senior director of content operations and rights administrations and Kuni Takahashi as vice president of account services and sales.

Read more here.


Audible Magic Monetizes Music On User Generated Content

Automatic content recognition (ACR) solutions provider Audible Magic has launched its UGC Music Rights Platform (UMRP), which simplifies the licensing and administration of music rights for user-generated content on social media.

Read more here.


Indiefy, an indie music label & distributor platform, supports emerging artists while verifying copyright ownership.

Indiefy, an Indie Record Label & Distributor Platform, Supports Emerging Artists While Verifying Copyright Ownership

 

From its launch in 2016 in Guadalajara, Mexico as a music distribution service and label, Indiefy understood the importance of providing aspiring indie artists an excellent user experience while seamlessly uploading tracks free of copyright claims to digital service providers (DSPs).  Striking the balance of servicing its subscribers and ensuring smooth operations, including copyright compliance, Indiefy not only built relationships with artists around the world but also maintained the platform’s status with DSPs.

Indiefy regards automatic content recognition technology as crucial to ensure the integrity of their supply chain and catalog, and to preserve their status as a trusted supplier to the leading music DSPs. Early on, Indiefy had chosen a vendor whose service was not as accurate as they needed and was forced to manually review any identified files from the vendor. They found the vendor’s service:

  • Misidentified files as containing copyrighted music when they actually did not (aka false positives), falsely accusing an artist of misappropriation.
  • Correctly identified files with copyrighted music but referencing the wrong metadata.

With a strong commitment to delivering reliable and affordable service, Indiefy wanted to avoid providing inaccurate data, falsely accusing an artist of copyright infringement and holding up his or her music from uploading to DSPs. The team knew the overhead of manually reviewing files could not be sustained and began looking for another automated content recognition solution (ACR).

RightsRx™– The Highest Accuracy for Any Budget

After reaching out to Audible Magic, the Indiefy team was pleasantly surprised at the various affordable service options for RightsRx, built using Audible Magic’s content identification technology – known for its accurate identification rates and virtually zero false positives. The development team also found it easy to install and use, speeding the time-to-market for deployment into production.

RightsRx compares tracks to music from more than 140,000 music labels from over 150 different territories in Audible Magic’s authoritative database and responds in seconds with a match or no match.  If there is a match, it will display the conflicting rightsholder.

“The accuracy and the lack of human intervention not only builds our reputation for professionalism with indie artists, but also with DSPs that expect a clean catalog from Indiefy,” comments Gilberto Avalos, Founder and CEO at Indiefy.  “The fire and forget aspect of RightsRx allows the team at Indiefy to focus on developing our platform and building artists’ careers.”

Challenge: Ensuring a clean supply chain of new artist tracks free of copyrighted content conflicts.

Solution: Scanning audio tracks before uploading to DSPs with RightsRx.

Key Requirements: Accuracy, scalability, and ease of use.


Audible Magic Continues to Support Customers During the COVID-19 Outbreak

The health and safety of our community, customers, partners, and employees are our top priority. As of Monday, March 16th, all of our employees in both the Los Gatos and London offices are working remotely — we have suspended all non-essential work-related travel. We are continuing to monitor recommendations from the CDC and the World Health Organization to remain up-to-date on the latest information and safety protocols.

We anticipate no disruption to our service during this time. All our teams will remain fully operational and will continue to provide the highest quality service and support to our customers and partners.

As always, you can contact Audible Magic support by emailing [email protected] or submitting a ticket on our support page: https://support.audiblemagic.com/hc/en-us.

Stay safe, and together we will get through this challenging time.

 

Vance

President and CEO

Audible Magic


How Will Article 17 Impact Small Social Networks Outside the EU?

Article 17 also impacts small social networks outside the EU 

Understanding your obligations 

With the passing of Article 17 of the EU Copyright Directive in 2019, companies hosting copyrighted audio and video like social networks need to understand how this directive impacts their business. Although enacted in the EU, online content sharing service providers (OCSSPs) located outside of the EU will feel the effects of this legislation.  Large and small companies need to understand the requirements. They differ slightly depending on your company.  For example, the technical measures are not as demanding for smaller companies. 

Are you considered an OCSSP? 

OCSSPs are defined as follows by the directive:   

“A provider of an information society service of which the main or one of the main purposes is to store and give the public access to a large amount of copyright-protected works or other protected subject-matter uploaded by its users, which it organizes and promotes for profit-making purposes.” 

Platforms that are hosting content whether audio or video that includes copyrighted material need to comply.  

Define small? 

The directive defines small companies as: 

  • Service available in EU < 3 years, and 
  • Revenue < €10 million in the last calendar year, and  
  • <5 million unique monthly users on average over the last calendar year 
Article 17’s international reach 

Article 17 covers not only OCSSPs located in the EU, but any platforms that can be accessed by users in the EU.  In this sense, Article 17 has a similar reach as the General Data Protection Regulation (GDPR) recently implemented in Europe, prompting companies outside of Europe to comply.   

The intentions of Article 17 

Simply put, the legislation is designed to stimulate a fair and open marketplace for the protection and licensing of copyrighted material between OCSSPs and rightsholders. 

The goals of the legislation included: “contribute to the functioning of the internal market, provide for a high level of protection for rightsholders, facilitate the clearance of rights, and create a framework in which the exploitation of works and other protected subject-matter can take place.” 

Most platforms will need to put in place measures to prevent unauthorized uses, such as Automatic Content Recognition (ACR) services to manage the compliance, licensing and monetization of user-uploaded audio and video 

All platforms are still required to meet existing law requirements, such as a Notice and Takedown system, along with policies to manage repeat copyright infringement required under US law. 

So, what does this mean for small OCSSPs? 

Small companies are given time to develop before they are expected to implement more advanced automation features such as ACR, but they will still need to comply with Takedown/Stay Down provisions.  Once they grow past the definition of a small OCSSP, companies will need to use ACR services to meet the requirements of the directive. 

 

Disclaimer:  The information we provide should not be considered legal advice. While we work to be sure our information is accurate and useful; we recommend you consult an attorney. 

Plan Now 

It is important to start planning now on how to meet the requirements and understand the impact of the Directive on your business. 

Below are some resources to help you understand the Directive and how it may impact your business.